Terms of Service

Last updated November 6, 2026

These terms cover your use of bluehippocyber.com and the general terms for working with BlueHippoCyber ("we," "us"). By using the site or sending us a request, you agree to them. If you hire us, your written proposal or agreement also applies, and it wins if the two ever conflict.

1. Information on this site

Content on this site, including guides, FAQs, chat answers and free tools, is general information, not professional advice for your specific situation. The website assistant is AI-powered and can make mistakes. Nothing on this site is legal, tax, compliance or financial advice.

2. Prices and quotes

Published prices are starting prices or ranges for a defined scope. Your final scope, price and payment schedule are confirmed in writing before work starts. Work outside the agreed scope is quoted and approved by you before we do it. Third-party costs such as software licenses, Microsoft subscriptions, hosting, AI usage and hardware are not included unless your proposal says so.

3. Payment

Payment terms are stated in your proposal. For fixed security assessments, a 50% deposit is due to start and the remaining 50% is due when the report is delivered. Monthly services renew until cancelled under the terms in your agreement.

4. Authorization for security work

We only test, scan or assess systems after the owner (or someone with authority to approve it) gives written permission and the scope is agreed. You confirm you have authority over any system you ask us to review. Any penetration testing beyond our scoped reviews is delivered by a qualified partner under separate written terms.

5. No guarantee against attacks

No IT or security provider can guarantee that your business will never be hacked, have an outage, or lose data. Our work reduces risk; it does not eliminate it. Assessments reflect what we found at the time of testing within the agreed scope.

6. Your responsibilities

• Give us accurate information and the access we agree on.
• Keep your own current backups before and during any work.
• Follow reasonable security recommendations we make, or accept the risk if you choose not to.
• Tell us promptly about any security incident or change that affects the work.

7. Limitation of liability

To the fullest extent allowed by law, our total liability for any claim related to our services is limited to the amount you paid us for the specific service that caused the claim. We are not liable for indirect or consequential losses, including lost profits, lost data, business interruption, or damage caused by third parties such as hackers, software vendors, or service providers.

8. Warranty

We perform our work in a professional and workmanlike way. Beyond that, services and website content are provided "as is," without other warranties, to the extent allowed by law.

9. Confidentiality

We keep your business information confidential and use it only to do the work. Access to your systems is limited to what the job needs.

10. Acceptable use of this site

Don't use this site or its chat to attempt unauthorized access, send spam or malicious content, or abuse our systems. We may block abusive traffic.

11. Governing law

These terms are governed by the laws of the State of Florida, USA.

12. Changes

We may update these terms. The version posted here with the latest date applies to new use of the site. Active engagements follow the terms agreed at signing.

Contact

BlueHippoCyber · Florida, USA
Email: bluehippo.cyber@gmail.com · Text: (863) 440-4145